“Welcome to Chhatrapati Shivaji
International Airport”. What effect those words have on each passenger sitting
in an aircraft, is probably the subject of a study that would thrill many behavioural
scientsists. What do those words mean to you?
For me, it means the end of
a holiday, a not very pleasant feeling. This then means you have to steel
yourself for what used to be the walk of shame from your aircraft to the
immigration counters. It was particularly horrible walking thru what seemed
like bombed out corridors when the building was being renovated. Now this has
changed for the better, you now have an Art Walk, walking past large, pleasant
and some rather good oil paintings by some of India’s better artists ranging
from Anjolie Ela Menon to Brinda Miller. Not bad.
For me it also means that
you now have to walk fast, very fast to get to the head of the queue at
Immigration. This walk, after lying almost comatose in the aircraft for the
last 8 hours eating and drinking yourself silly, is invigorating, gets your
blood flowing rather quick. Is this the reason why the airport authorities have
placed several Heart Defibrillator machines along the walls at the airport? I
am serious, have a look at these!
It also means that you have
to get ready to get your immigration card, its smaller tear off portion and
your Passport stamped. Then, you need to hold your Passport open to the page
with the stamp and show it to yet VIP [Vagabond In Power], and finally enter
the baggage claim area.
Here you will see creatures in
white. They are not ghosts but are in fact employees of the Government of
India’s, Ministry of Finance’s Department of Revenue. To understand what they
are supposed to do I suggest that you read their citizens charter. It’s pretty
long. Hilarious, to say the least.
It means that after you have
collected your bags and passed thru the Customs inspection you have to now be
ever vigilant to hand over that tear off portion of the landing card, to a
waiting police constable. This can be a challenge. Lots of time has passed since
that tear off was handed to you, in the meanwhile here has been much
excitement, you have collected your bags, X Rayed them and are walking out when
suddenly this Constable asks you for that slip. Many poor unsuspecting foreigners,
who cannot understand the guttural utterances of the constable, have no idea
what all this is about.
Once you hand over the slip,
you can finally exit into a teeming seething mass of humanity. This always
amazes me. So I tried to do some research on this. Heathrow Airport has a very
informative site. It says that for Terminal 5 alone, which is the newest,
largest and is used almost exclusively by British Airways, 23.4 million
passengers passed thru it to arrive or depart on a total of 166,940 flights.
Mind you Heathrow is closed during the night, so all flights and passenger
movements happen only during 18 odd hours of operation. Unfortunately I could
not find comparable figures for the International Terminal of Mumbai Airport;
however the official website of the airport states that Mumbai Airport
[Domestic and International] handled 29.1 million passengers in the same
period. Assuming, while it cannot be the case, a 50% - 50% split between
domestic and international which would mean 14.5 million passengers in the
International terminal in Mumbai as opposed to 23.4 million in Heathrow
Terminal 5, the sheer numbers of people outside the airport is, as the cliché
goes, a riddle, wrapped in a mystery, inside an enigma, Why do we have so many
bodies outside?
Amid all this confusion and humanity you spot your driver and
feel such a sense of relief. That is the time I am comfortable again, and feel
I am home, when I see the driver. Is this how the immigrants felt when they saw
the Statue of Liberty when docking at New York? I wonder.